Service and support

For trouble shooting and direct service call  (+31 70 3067121).

 

– In order to give you the right service please foresee a Weighpack machine number/order number (19XX.XX or 2XXX.XX).

– Please mention, if your packaging line has a maintenance contract (YES or NO).

– Support on computer problems through remote computer support with “TEAMVIEWER”. Download our “Quick Support” and get HELP with your computer problems.

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– Down below in the text field you have the possibility to send a service request through this website.

Note:

Weighpack is of the opinion, that a fair amount of preventative maintenance will significantly lower the overall maintenance budget for your machines. Weighpack could think ahead for your packaging line and purpose several options for maintenance plans.

Note:

Weighpack can provide your packaging line with an WPconnect box. This device enables Weighpack to give direct assistance to the operator of the packaging line. Our engineers can look into your system and guide the operator at the same time to solve the problem.

Contact info